Cincom Terms of Use

Cincom Terms of Use

Access to and use of this website of Cincom Systems, Inc. (“Cincom”) is provided subject to these terms and conditions. PLEASE READ THESE TERMS CAREFULLY AS USE OF THIS SITE CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Use of Website Information

The services, information, software, documentation, data, artwork, text, video, audio, pictures and other materials (collectively, “Materials“) contained on the website are owned by Cincom and its suppliers and are protected by copyright laws and international treaties. Any such Materials contained in the website may be the subject of other intellectual property rights of Cincom and its suppliers that are reserved by Cincom and its suppliers and are not licensed hereunder. Except as otherwise specifically provided, you may only access and use the Materials for informational, educational or other non-commercial purposes. You may not modify or use the Materials for any other purpose without the express written consent of Cincom. Except as provided below or as specifically permitted in other sections of the website, you may not reproduce, republish, post, transmit or distribute any Materials on the website. You may print Materials on the website for your own informational, educational and other non-commercial purposes only, and you must include all copyright and proprietary notices originally included with the Materials in all copies.

Computer Software

Any computer software downloadable or otherwise available from the Cincom website is licensed subject to the terms of the applicable license agreement. Except as expressly permitted in the applicable license agreement, you may not reproduce, record, publish, publicly exhibit or distribute any software made available on the Cincom website without Cincom’s express written consent. Cincom and its suppliers retain title to any such software downloaded from the Cincom website and you are only granted a non-exclusive license to use such software in accordance with the applicable license agreement. Cincom and its suppliers reserve all other intellectual property rights in and relating to the software.

Disclaimer

This document is provided for informational purposes only and the information herein is subject to change without notice. Please report any errors herein to Cincom. THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND OTHER MATERIALS CONTAINED ON THIS WEBSITE MAY BE OUT OF DATE OR INCLUDE OMISSIONS, INACCURACIES OR OTHER ERRORS, AND CINCOM MAKES NO COMMITMENT TO UPDATE THE MATERIALS AT THIS SITE. EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND CINCOM, ALL INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND OTHER MATERIALS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. CINCOM HEREBY DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND OTHER MATERIALS, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABLILITY AND FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

Limitation of Liability

IN NO EVENT SHALL CINCOM NOR ANY OF ITS LICENSORS BE LIABLE FOR ANY DAMAGES WHATSOEVER, AND IN PARTICULAR, CINCOM SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR DAMAGES FOR LOST PROFITS, LOSS OF REVENUE OR LOSS OF USE ARISING OUT OF OR RELATED TO ANY CINCOM WEBSITE OR THE INFORMATION CONTAINED IN IT OR ANY OTHER HYPERLINKED WEBSITE, WHETHER SUCH DAMAGES ARISE IN CONTRACT, NEGLIGENCE, TORT, UNDER STATUTE, IN EQUITY, AT LAW OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Links to Third-Party Sites

This website may contain hyperlinks to websites controlled by parties other than Cincom. Cincom is not responsible for and does not endorse or accept any responsibility over the contents or use of these websites.

U.S. Government Restricted Rights

Any software that is downloaded from this website for or on behalf of the United States of America, its agencies and/or instrumentalities (“U.S. Government”) is provided with Restricted Rights. Use, duplication or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraphs (c)(1) and (2) of the Commercial Computer Software-Restricted Rights clause at 48 C.F.R. 52.227-19, or any successor provision, as applicable. The Contractor/Manufacturer is Cincom Systems, Inc., 55 Merchant Street, Cincinnati, Ohio 45246.

Applicable Law

This website is administered by Cincom from its offices in Cincinnati, Ohio. Cincom makes no representation that materials at this website are appropriate or available for use outside the United States, and access to them from territories where their contents are illegal is prohibited. You may not use or export or re-export the materials at this website or any copy or adaptation in violation of any applicable laws or regulations including without limitation U.S. export laws and regulations. If you choose to access this website from outside the United States, you do so on your own initiative and are responsible for compliance with applicable local laws. These terms will be governed by and construed in accordance with the laws of the State of Ohio without giving effect to any principles of conflicts of laws.

Trademarks, Registered Trademarks and Service Marks of Cincom Systems, Inc.:

A list of Cincom’s trademarks appears below. Cincom prohibits the use of the Cincom logo as a link to any other website unless the establishment of such a link is approved by Cincom Systems, Inc.

Cincom Logos

AD/Advantage Logo Cincom AD Advantage logo
CINCOM Quadrant Logo Cincom Quadarant logo - white Cincom Quadrant logo - black
Enterprise Analyst Series Logo Expert Analyst Series logo
iD Solutions Logo Cincom ID Solutions logo
Cincom Smalltalk Logo Smalltalk
The Online Support Connection™ Synchrony™ Cincom Synchrony logo

Cincom Trademarks

AACESM AD/Advantage®
Advanced Tools™
BUSINESS CONTROL SYSTEMS™
ChannelStream™
CinAPPS™
CinAPPS.com™
CINCOM®
Cincom Acquire®
CincomBI™
CincomBIS™
Cincom Business Intelligence Solutions™
Cincom CPQ™
Cincom CinAPPSSM
Cincom’s Demand Administrator™
Cincom’s Demand Manager™
Cincom eBusiness SolutionsSM
Cincom Eloquence®
Cincom Encompass®
Cincom ESP®
CINCOM FASTPATHSM
Cincom Guru™
Cincom IGR®
Cincom Intelligent Guided Registration®
Cincom Knowledge Builder™
Cincom Knowledge Master®
Cincom KnowledgeMaster®
Cincom Marketplace™
Cincom MiGuide®
Cincom Migration Solutions™
Cincom OEM LifeCycle Navigator™
Cincom OnDemand™
Cincom Revenue360™
Cincom Sales and Product Configurator®
Cincom Smalltalk™
Cincom Solution Configurator™
Cincom SupportWeb®
CINCOM SYSTEMS®
Cincom TIGER®
Cincom Xtreme™
Cinergize2008SM
CMS™
C:M™
C:M SQL DataServer™
C:M TurboUser™
COM Connect™
Configure It Out ®
CONTROL™
CONTROL:2001™
CONTROL:2002™
CONTROL:2003™
CONTROL:2004™
CONTROL:2005™
CONTROL:2007™
CONTROL:2010™
CONTROL:Acquire SalesConfigurator™
CONTROL:Administrator Toolkit™
CONTROL:Finance™
CONTROL:Financial™
CONTROL:Link™
CONTROL:Manufacturing™
CONTROL:Open™
CONTROL:Planner Toolkit™
CONTROL:PowerUser™
DOCVIEW™
e-catalystSM
EAGLE ADVANTAGESM
EAS CUSTOMIZER™
EAS Inventory Analyst™
EDI:Link™
Efficient Communication, Personal Touch™
Enterprise Analyst Series™
ENTERPRISE MANAGEMENT & GUIDANCE SYSTEM™
ENTIRE™
ENVIRON/1®
ENVIRON®
ESSINC™
EVENT ENABLED ENVIRONMENT™
EXPERIENCE CENTER™
EXPERT SYSTEM FOUNDATION™
gOOi™
iC Configurator™
iC Configurator SDK™
iC e-Channel™
iC eXtended Enterprise™
iC iConnect Mobile™
iC Sales™
iD CinDoc™
iD CinDoc Web™
iD Consulting™
iD Correspondence™
iD Environment™
iD Report™
iD Solutions™
iD Text™
iD PrintManager™
iD Web Document Services®
IGR™
intelligent Document Solutions™
Intelligent Guided Registration ™
MANTIS®
Methodworks®
MiGuideSM
Nutri-Touch®
ObjectStudio®
ParcPlace™
PC CONTACT®
Q/RW™
QUICKSTARTSM
SERIES 80™
Simplification Through Innovation®
SITE:Link™
SOCRATES®
Software To Simplify Our Complex World®
SPECTRA™
SUPRA®
SUPRA® Server
Synchrony™
T-ASK™
TF Profile™
THE CASE ENVIRONMENT™
The Smart Choice®
The World’s Most Experienced Software Company®
TimeToMarket @ Internet Speed™
32-GUI™
TIS/XA™
TOTAL®
TOTAL INFORMATION SYSTEM™
TOTAL XML™
Totally Integrated EnterpriseSM
TranXformSM
ULTRA Interactive Data Base System™
ULTRA Relational Data Base System™
ULTRA-SCOPE™
Visual Smalltalk®
VisualWorks®
We Create Efficiency®
WebVelocity®
XREF™
Your Unfair AdvantageSM

The LinkedIn logo is a registered trademark of LinkedIn Corporation.

ActionWorkflow is a registered trademark of Action Technologies, Inc.

ActiveX, BackOffice, Front Page, MS, Microsoft, Microsoft Dynamics, NetShow, Outlook, SQL Server, Visual Basic, Visual C++, Windows and Windows NT are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

AIX, AS/400, CICS, DB2, IBM, IMS, Informix, MVS, MVS/ESA, OS/2, OS/390, RS/6000, z/OS, VSE/ESA and S/390 are either trademarks or registered trademark of International Business Machines Corporation.

Cognos is a registered trademark of Cognos, Inc.

Alpha, Digital, Digital Equipment Corporation, DEC, HP, HP-UX, OpenVMS, VAX and VM are trademarks or registered trademarks of Hewlett-Packard Company.

Forte, Java, JDBC, Solaris, SPARC and Sun are trademarks or registered trademarks of Sun Microsystems, Inc.

Intel is a registered trademark of Intel Corporation.

Linux is a registered trademark of Linus Torvalds.

Red Hat is a registered trademark of Red Hat, Inc.

NCR is a registered trademark of NCR Corporation.

Oracle is a registered trademark of Oracle Corporation.

Pilgrim Software, SmartSolve and Q&MIS are registered trademarks of Pilgrim Software.

Priority is a trademark of Eshbel Technologies, Inc.

SAP is a registered trademark of SAP AG.

UNIX is a registered trademark of The Open Group.

UnixWare is a registered trademark of Santa Cruz Operations, Inc.

VisiBroker is a trademark of Borland Software Corporation.

DOM is a trademark of the World Wide Consortium (Massachusetts Institute of Technology, Institut National de Recherche en Informatique et en Automatique, or Keio University).

All other company or product names mentioned are used for identification purposes only and may be trademarks of their respective owners.

For more information about Cincom trademarks, contact Cincom’s Legal Department at (513) 612-2331.

Cincom Privacy Policy

(Effective October 26, 2018)

Cincom Systems, Inc., its subsidiaries and affiliates (collectively, “Cincom”, “we”, “us” or “our”) appreciates your interest in our products and services, and we are aware that you are concerned as to how the information you provide to us is used and shared with others. This Privacy Policy explains the policies and practices we follow to protect the personal information that we collect about you through the use of our website.

Our Privacy Policy consists of both this website’s Privacy Policy, and where applicable, the GDPR Privacy Notice and Cincom’s Privacy Shield Policy. If you are a resident of a country located in the European Union, or the European Economic Area including Switzerland and the United Kingdom, please refer to our GDPR Privacy Notice below for more information about your rights and our obligations. [INSERT LINK TO GDPR PRIVACY NOTICE.], which applies to Personal Information on EU residents collected by us. If we transfer personal information concerning EU residents between the European Economic Area (EEA) and the United States, the Privacy Shield Policy applies. (See the Privacy Shield Policy below for information on transfers of information from the EEA.)

Cincom adheres to the EU-U.S. Privacy Shield Framework concerning the transfer of personal data from the European Union (“EU”) to the United States. Accordingly, we follow the Privacy Shield Principles published by the U.S. Department of Commerce (the “Principles”) with respect to all such data. The Principles can be found at Privacy Shield Principles. If there is any conflict between this Privacy Policy and the Principles with respect to such a transfer, the Principles will govern.

We have established a comprehensive privacy program, including a global privacy office and a Chief Privacy Officer, designed to help us respect and protect your data privacy rights. It describes the types of information we gather, how we use it and the notice and choice affected individuals have regarding our use of and their ability to correct that information.

What kind of information does Cincom collect?

We typically collect two kinds of information about you: (a) information you provide that personally identifies you and (b) information that does not personally identify you that we automatically collect when you visit our website or that you provide to us.

(1) Personal Information: As a general policy, we do not automatically collect your Personal Information when you visit our website. Personal Information means information relating to an identified or identifiable natural person. Specifically, Personal Information consists of your name, postal address, email address, date of birth, driver’s license number, financial account information, or other similar information. We may request, collect, or otherwise provide an opportunity to submit your Personal Information in connection with certain activities on our website, including but not limited to:

  • Participation in a survey or questionnaire
  • Registration screens and online forms
  • Delivery and address information from Cincom carriers and/or other third parties. This information is used to update our records and make future communication easier
  • The articles you select to read are captured and entered into a personal interest profile.
  • Personal information submitted by you as part of a job application.

We do not knowingly collect sensitive information(information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual) when we request Personal Information. The Equal Opportunity Employment Commission requires that we report on gender, race, veteran status and disability status of applicants seeking jobs with Cincom Systems in the United States. Whether or not you provide this Personal Information is your choice and will not affect the hiring process. If you provide us with sensitive information, we will safeguard it and treat it as we do other Personal Information.

(2) Non-Personal Information: Non-personal information is any information that does not personally identify you. Non-personal information can include certain Personal Information that has been de-identified; that is, information that has been rendered anonymous. We obtain non-personal information about you from information that you provide us, either separately or together with your Personal Information. We also automatically collect certain non-personal information from you when you access our website. This information can include, among other things, IP addresses, the type of browser you are using (e.g., Internet Explorer, Firefox, Safari, etc.), the third-party website from which your visit originated, the operating system you are using, the domain name of your Internet service provider the search terms you use on our website, the specific web pages you visit, and the duration of your visits.

What does Cincom do with the Personal Information you provide?

We use the Personal Information you submit to us to:

  • Respond to your requests
  • Personalize some of the web content and promotions based on your personal-interest profile so that our website becomes increasingly relevant to your needs
  • Provide input on your particular needs to our marketing and sales organizations to make current marketing and sales initiatives increasingly relevant to your needs
  • Communicate product or services information that might be useful or urgent in nature, including product performance issues or fixes
  • Communicate significant website changes or web content information
  • Provide future service and support

We use non-personal information in a variety of ways, including to help analyze site traffic, understand customer needs and trends, carry out targeted promotional activities, and to improve our services. We may use your non-personal information by itself or aggregate it with information we have obtained from others. We may share your non-personal information with our affiliated companies and third parties to achieve these objectives and others, but remember that aggregate information is anonymous information that does not personally identify you.

What about “cookies” and web beacons?

We automatically receive and store certain types of non-personal information whenever you interact with us. For example, like many websites, we use “cookies” and “web beacons” (also called “clear gifs” or “pixel tags”) to obtain certain types of information when your web browser accesses our website. “Cookies” are small files that we transfer to your computer’s hard drive or your Web browser memory to enable our systems to recognize your browser and to provide convenience and other features to you, such as recognizing you as a frequent user of our website. “Web beacons” are tiny graphics with a unique identifier, similar in function to cookies, and may be used to trace the online movements of users, track when an email has been opened and provide other information. For more detailed information about cookies, you may wish to visit www.allaboutcookies.org

Examples of the information we collect and analyze in this manner include the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version, operating system, and platform; your behavior on our website, including the URL you come from and go to next (whether this URL is on our site or not); and cookie number.

Do you use preference-based advertising?

We do not currently share personal information that we collect for preference-based advertising purposes and we do not currently have any plans to do so through this site.

What are Cincom’s security measures?

Cincom takes steps we consider reasonable to protect Personal Information collected via this website from loss, misuse, unauthorized access, disclosure, alteration and destruction. Cincom has put into place appropriate physical, electronic and managerial procedures to safeguard and secure the Personal Information from loss, misuse, unauthorized access, disclosure, alteration and destruction. Keep in mind, however, that despite such reasonable safeguards, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your Personal Information. In the unfortunate event that your Personal Information is compromised, we may notify you by sending an e-mail (at our sole and absolute discretion except where required by law) to the last e-mail address you have provided to us in the most expedient time reasonable under the circumstances. However, delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system. Delays may also occur due to the legitimate needs of law enforcement should notification impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.

Under what circumstances does Cincom share information?

Cincom does not sell, trade or rent your Personal Information to others. Unless we have your permission or are required by law, we will only share the Personal Information you provide online with other Cincom entities and/or business partners who are acting on our behalf to complete the activities described above. You will be given the opportunity to opt out: (i) if we decide to share your information with a third party (unless that third party is acting as an agent to perform tasks on behalf of us and under our instructions), or (ii) if it is to be used for a purpose that is incompatible with the purposes for which it was originally collected or subsequently authorized by you. We do not share sensitive information with anyone under any circumstances.

Our business partners and subcontractors receiving Personal Information are required to maintain the confidentiality of any data we provide or that they access in providing their services to us, and to apply security protection measures that are consistent with our promises under this Privacy Policy. We will ensure that any third party to whom Personal Information may be disclosed agrees in writing to provide an adequate level of privacy protection, and to only share Personal Information with those in their organizations with a need to know . These companies are authorized to use your Personal Information only for the purposes that we originally instructed, or as authorized by you.

Email Communications:

We may share your email contact information with our partners to assist with marketing our products and services. You may unsubscribe from receiving future commercial email communications from us by clicking the “unsubscribe” link included at the bottom of any marketing emails we send, or by emailing us as provided in the “Contact Us” section below. However, we reserve the right to send you transactional emails such as customer service communications in connection with the products you have purchased. For security reasons, we do not recommend that you send PII, such as passwords, social security numbers, or bank account information, to us by email.

Transfer of Assets:

We do not sell or lease personal information or provide a list of our customers to third parties, except as described above. However, as we continue to develop our business, we may sell or purchase assets. If another entity acquires us or all (or substantially all) of our assets, the information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such may be sold or transferred to third parties.

Legal Necessity:

Notwithstanding anything herein to the contrary, we reserve the right to disclose any information about you if we are required to do so by law, with respect to copyright and other intellectual property infringement claims, or if we believe that such action is necessary to: (a) fulfill a government request; (b) conform with the requirements of the law or legal process; (c) protect or defend our legal rights, property, or our site, or (d) in an emergency to protect the health and safety of our site’s users or the general public.

Links to Websites Outside Cincom

This Privacy Policy contains links to other websites that may be of interest to you. These links are provided as a courtesy of Cincom, and it is likely that the owners of these sites have their own privacy policies separate from those of Cincom. We suggest that you review these privacy policies before providing personal information. Cincom will have no responsibility or liability for any of these links.

Use of Google Analytics and Advertising Tools:

Cincom uses features provided by Google and Linkedin and integrated services that enable collection of data for advertising purposes. Third-parties, such as Google, set cookies to serve ads based on visitors’ visits to Cincom websites. Any data collected will be used in accordance with Cincom and Google privacy policies.

To Opt Out of Google Analytics Advertising Features:

Visitors to Cincom websites can choose to opt-out of data collection by: visiting the “Google Analytics Opt-out Browser Add-on” page (https://tools.google.com/dlpage/gaoptout/), and following the instructions provided by Google; by installing a browser plug-in: https://support.google.com/ads/answer/7395996; or by adjusting web browser settings.

Your Consent

BY VISITING CINCOM’S WEBSITE, YOU ARE ACCEPTING THE POLICIES THAT ARE DESCRIBED IN THIS PRIVACY POLICY. WE WILL POST ANY CHANGES TO THIS POLICY WE MAY MAKE FROM TIME TO TIME ON OUR WEBSITE. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, OR TO ANY CHANGES WE MAY SUBSEQUENTLY MAKE, IMMEDIATELY STOP ACCESSING OUR WEBSITE

Contact Information

Questions or comments regarding this Privacy Policy should be submitted to our Privacy Officer by e-mail as follows: dataprotectionoffice@cincom.com

Attn: Privacy Officer

Changes to Privacy Policy

This policy may be amended from time to time, consistent with the requirements of the principles. The effective date of the policy may be found on the first page of the policy.

If you submitted Personal Information to us prior to the above effective date, and desire to opt out of having that previously submitted Personal Information from being treated under the new policy, please contact us at the above address.